This data protection information relates to the processing of personal data in connection with visits to the websites at www.vaporex.ch. In order to be able to use our websites and the associated online services or online applications (collectively referred to as services), we process your personal data (hereinafter also referred to as 'data'). Please note that this data protection information does not apply to websites of other providers to which our website may be linked.
Personal data refers to information that relates to an identified or identifiable natural person. Certain categories of particularly sensitive personal data, such as health data, are specially protected by specific legal provisions. The term processing covers all processes in connection with your data, including collection, storage, use, forwarding, archiving or deletion. When processing data, we comply with the Federal Act on Data Protection (FADP), the corresponding Implementing Ordinance (DPO) and other applicable data protection laws (e.g. the European General Data Protection Regulation, GDPR), insofar as these are applicable.
In the following, we would like to explain what data we collect, for what purpose we use it and what rights you have in relation to your data. If you provide us with data about third parties, we assume that you are authorized to do so and that the data provided is correct. We therefore ask you to inform the third parties concerned about the processing of their data by us and to provide them with a copy of this data protection information or the relevant product information. If we draw your attention to an updated version of these documents, please also pass on these new versions.
Our employees are regularly trained in data protection issues and are subject to a duty of confidentiality. In addition, compliance with data protection regulations is monitored by our data protection department.
For questions and concerns regarding the processing of your data and your data protection rights towards us, please contact:
Data Protection Office
Email: [email protected]
We attach great importance to the protection of your personal data. When you use our website and services, we primarily process the data that you provide to us and the information that we collect directly (see below).
When you use our website and services, we collect metadata such as information about your browser (type and version), your device type (e.g. smartphone or tablet) and your IP address. We also collect access data, also known as log data. This includes the name of the website accessed, the date and time of access, the amount of data transferred, notification of successful access, information on the operating system and details of the last website visited.
We process your data for various purposes in connection with communication with you. This includes, in particular, responding to inquiries, asserting your rights and contacting you in the event of queries. We primarily use communication data and master data, as well as registration data in relation to offers and services used by you. This data may be stored for documentation purposes, training, quality assurance and inquiries.
We also process data for marketing purposes and to maintain the customer relationship. We may send general or personalized information about our offer to our users, for example in the form of irregular contacts by e-mail, post or telephone, as well as via other channels for which we have contact information from you. You have the option at any time to decline such contacts or to refuse or revoke your consent to be contacted for advertising purposes. With your consent, we can tailor our online offering more specifically to the needs of our users.
We may also use your data for market research, to improve our online offering, our services and, if necessary, for product development.
Finally, we may also store and process your data for security reasons and to control access to our website.
We mainly use data to create server log files in order to carry out statistical evaluations for the operation of the website, to ensure the security of the IT systems and to optimize the website. We primarily use log data for this purpose. The legal basis for this data processing is our legitimate interest in offering you a secure and smooth user experience at all times. We also reserve the right to check the log data retrospectively if there are concrete indications of unlawful use.
If you contact us via the contact form, we collect your contact details in order to process your request and answer any follow-up questions. This data is transmitted in encrypted form.
If you have provided us with your email address or contacted us directly by email, we may also send you information by email relating to the processing of your concerns and questions.
The legal basis for processing your data is based on our legitimate interest in being able to process your online request efficiently and effectively. If the aim of the email contact is to conclude a contract, the data processing is based on the initiation of this contractual relationship.
On our websites, you have the option of subscribing to our newsletter to receive regular information about us and our offers and services. If you subscribe to the newsletter, your contact details from the input form will be transmitted to us. By subscribing to the newsletter, you give us your consent and at the same time take note of our data protection information.
The legal basis for processing your data is based on our legitimate interest in actively providing you with up-to-date information about us based on the interest you have expressed by registering. You can withdraw your consent to receive the newsletter at any time with effect for the future. To do so, you can simply click on the corresponding link at the end of each newsletter sent to you.
Your data may be used by us to inform you occasionally about news, new products, services or other services of interest to you from us and, if applicable, our partners.
If you do not wish to consent to the use of your data for marketing purposes, you can inform us accordingly or refuse or withdraw your consent to receive marketing information.
We may use Google Fonts on our website to display selected fonts, icons and symbols on our website. This is a service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).
Further information on Google Fonts can be found at the following link: developers.google.com/fonts/faq/privacy?hl=en
We may use Google Analytics and Google Tag Manager on our website. This is a web analysis service and a supporting tool provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).
The legal basis for the processing of your data is based on our legitimate interest in analyzing user behavior to optimize our offer. Further information on Google Analytics and Google Tag Manager can be found at the following link support.google.com/tagmanager/?hl=en#topic=3441530
Your IP address is anonymized by default on our website before it is transmitted to Google. This is done by only transmitting your address in abbreviated form. In exceptional cases, your address may be transmitted in full and only shortened in Google's data center.
We may use Google Ads in conjunction with Google Conversion Tracking on our website. This service is provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland), a subsidiary of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). If you access our website via a Google ad, Google Ads places a cookie on your device. If you visit certain pages of our website, Google and we use the cookie to recognize that you have clicked on the ad and have been redirected to the corresponding page. Each Google Ads customer receives their own cookie, but this is not used for personal identification.
The information collected by the conversion cookie is used to generate conversion statistics for Google Ads customers and to analyze your surfing behavior for marketing purposes. This allows us to tailor our advertising offers to your interests. However, no personal information is transmitted with which you can be directly identified.
The legal basis for the processing of your data is based on our legitimate interest in better tailoring our advertising offers to our users. Further information on conversion tracking and general details on Google Ads and the Google Marketing Platform can be found under the following links:
We can integrate map material and services from Google Maps on our website. When using our website in Switzerland or the European Economic Area (EEA), the map services are provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). When using our website in another country, the service is provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). The integration of Google Maps on our websites enables us, for example, to show you an interactive map directly on our site, making it easier for you to locate the addresses we publish geographically.
When you use Google Maps, your IP address is communicated to Google. Google may link your data to your Google user account if you are logged in at the time. If you do not want such an assignment to your Google user account, you have the option of logging out of Google Maps in your Google account.
The legal basis for the processing of your data is based on our legitimate interest in providing you with useful information, facilitating location-based searches and automatically adding address data.
Further information on Google Maps can be found at the following link: blog.google/products/maps/
We can integrate remarketing services from Google on our website. These services are provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland), a subsidiary of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).
The legal basis for the processing of your data is based on our legitimate interest in better tailoring our advertising offers to our users. Further information on Google Remarketing can be found at the following link support.google.com/google-ads/answer/2453998?hl=en
We may use functions of the web analysis service of Hotjar Ltd (Level 2, St Julian's Business Centre, 3, Elia Zammit Street, St Julian's STJ 1000, Malta) on our website to gain a better understanding of your needs and to optimize the offer and customer experience on this website.
By using Hotjar technology, we gain insights into your experience (e.g. duration of use of certain content or attractiveness of links) and can optimize our offer and your user experience based on this.
The legal basis for the processing of your data is based on our legitimate interest in analyzing user behavior to optimize our offer. Further information about Hotjar can be found at the following link hotjar.com/privacy
We can integrate services from various social media on our website, which are usually recognizable by the corresponding company or network logos.
When you use these services, your IP address is communicated to their providers. The providers may be able to link your data to your social media user account via the IP address if you are logged in at the time. It is also possible that your IP address will be stored by the providers even if you are logged out or do not have a corresponding social media account.
The legal basis for the processing of your data is based on our legitimate interest in providing you with attractive tools in connection with social media on our website.
We may use the LinkedIn pixel of LinkedIn Ireland Unlimited Company (Wilton Place Dublin 2, Ireland) on our website.
The LinkedIn pixel allows us to track your behavior during your visit to our website. The usage data generated by the service is transmitted by default to servers in a LinkedIn data center and stored there, allowing us to optimize our offer and your user experience based on it. The information collected by LinkedIn may be used to measure the effectiveness of advertisements and to display LinkedIn advertisements. LinkedIn may link your data to your LinkedIn user account if you are logged in at the time. If you do not want LinkedIn to collect your data, you can adjust the settings in your LinkedIn account at the following link: linkedin.com/psettings.
The legal basis for the processing of your data is based on our legitimate interest in analyzing user behavior to optimize our offer. Further information can be found at the following link: linkedin.com/legal/privacy-policy
You have the following rights in accordance with the applicable data protection law in accordance with the applicable data protection regulations and under certain conditions:
Please note that these rights are subject to legal requirements and that exceptions and restrictions may apply. To exercise your rights, you can contact us in writing or by email at the address below.
Data Protection Office
Email: [email protected]
Due to the technical structure of the Internet as an open network, secure transmission of your data cannot be guaranteed in all cases. If you send your personal data to us, you always do so at your own risk.
To ensure the protection of your transmitted data, we use encryption mechanisms in accordance with current security standards (Transport Layer Security, TLS). TLS is a protocol for secure data transmission on the internet and is supported by most browsers. It uses the public key method, in which data is encrypted with a publicly accessible key and can only be decrypted again with a specific private key. Most browsers use a key symbol or padlock to indicate whether a connection is secure.
We take various technical and organizational security precautions to ensure the protection of your data within our system. Nevertheless, we would like to point out that despite these measures, there is a risk of data loss, unauthorized access to or manipulation of data by third parties. Please also note that certain network sections and your computer are outside our controllable security area. As a user, you are responsible for informing yourself about the necessary security precautions and taking the necessary measures within your sphere of influence. Any liability on our part for damage you incur as a result of data loss or manipulation is fundamentally excluded.
We only store your data for as long as is necessary for the purposes stated by us or as long as we are legally or contractually obliged to do so. Data that is no longer required for the stated purposes in the future will be deleted by us as part of our regular data maintenance or alternatively anonymized.
This data protection information is not part of the contract and can be amended by us at any time. The version published here applies in each case.
Last updated on November 16, 2023